Defining Software Processes

This three-and-a-half-day course introduces those tasked with performing process definition in an organization to the basic skills and knowledge required to effectively document and define processes and to design improvements. These basic skills include practice working as a team; using processes, methods, and skills to understand, model, and document current processes; analyzing process deficiencies; and specifying needed process improvements. Defining processes is a key step to achieving maturity level 2 in CMMI as well as to becoming certified for ISO 9000 and 9001. This course is appropriate for all people in an organization seeking to document their organizations' processes and in particular for members of process action teams (PAT) and/or engineering process groups (e.g., EPG, SEPG).